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Modeling in General: Advice on...
Need some general advice? Place it here.
Questions on how to get missing parts
Wolf-Leader
_VISITCOMMUNITY
New Hampshire, United States
Joined: June 06, 2002
KitMaker: 1,214 posts
AeroScale: 55 posts
Posted: Saturday, March 02, 2019 - 02:53 PM UTC
I have a 1/700 scale ship model that is missing a couple of parts and I would like to know since it's from Trumpeter, does anybody know how to get in contact with them to see if I can get the parts that were missing? I have tried emailing them three or four times and I still I'm not able to get a response from them.
Any suggestions on how I can get ahold of them? Unfortunately I received the model from the VA Hospital so trying to go to a local hobby shop they won't be able to help. Also, the question of was the Box sealed when I picked it up from the VA? Yes, it was sealed.
Thank you.
retiredyank
_VISITCOMMUNITY
Arkansas, United States
Joined: June 29, 2009
KitMaker: 11,610 posts
AeroScale: 79 posts
Posted: Saturday, March 02, 2019 - 03:31 PM UTC
www.part.trumpeterkit.com
RobinNilsson
Staff MemberTOS Moderator
KITMAKER NETWORK
_VISITCOMMUNITY
Stockholm, Sweden
Joined: November 29, 2006
KitMaker: 5,447 posts
AeroScale: 14 posts
Posted: Saturday, March 02, 2019 - 06:15 PM UTC
The Trumpeter & HobbyBoss page on Facebook says

joanna@trumpeter-china.com

/ Robin
Wolf-Leader
_VISITCOMMUNITY
New Hampshire, United States
Joined: June 06, 2002
KitMaker: 1,214 posts
AeroScale: 55 posts
Posted: Sunday, March 03, 2019 - 01:33 AM UTC
Thank you,Robin.
Wolf-Leader
_VISITCOMMUNITY
New Hampshire, United States
Joined: June 06, 2002
KitMaker: 1,214 posts
AeroScale: 55 posts
Posted: Sunday, March 03, 2019 - 01:42 AM UTC
Matt,
The address does not work. I tried 3 times,the message said that the ip address was incorrect.
Thank you.