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User Support
This forum deals with technical issues, email problems or other support related issues.
Problems With Suscription And Change Of Mail.
rtvmodeler
#136
_VISITCOMMUNITY
Distrito Federal, Mexico
Joined: April 06, 2002
KitMaker: 383 posts
AeroScale: 11 posts
Posted: Monday, March 18, 2019 - 06:48 AM UTC
Hello friends!

I paid with Paypal again my subscription for Kit Maker, but at this moment I am in mode of “not suscriptor” and my Subscriber badge it not appear in my profile and cannot acces in the Kit Maker forum, (in settings again appear the button of suscription ) , and in another thing I have changed my e-mail and after I received the confirmation link, but the old e-mail continues to appear in the site too, can you help me please!, thanks!

Regards!
Rodolfo
staff_Jim
Staff MemberPublisher
KITMAKER NETWORK
#002
_VISITCOMMUNITY
New Hampshire, United States
Joined: December 15, 2001
KitMaker: 12,434 posts
AeroScale: 506 posts
Posted: Monday, March 18, 2019 - 08:14 AM UTC
Hi Rodolfo,
Thanks for resubscribing. PayPal has made some change to their automated system and the code on our sites is not working to update the new subscriptions. I manually had to add you back.

As for the email, there are two emails in our system. The main email you sign up with and the so called 'fake' or public email that is on your settings page in the profile area. That is the email that members see if you have one filled out. That is the one you want to change I think and you can do that from the settings - update profile area.

Best wishes,
Jim
rtvmodeler
#136
_VISITCOMMUNITY
Distrito Federal, Mexico
Joined: April 06, 2002
KitMaker: 383 posts
AeroScale: 11 posts
Posted: Monday, March 18, 2019 - 11:13 AM UTC
Hello Jim:

About the e-mail is okay, one public and the other private, now I can enter in Kit Maker Forum, thanks for your help my friend!

Regards!
Rodolfo